Job Description

Job Description and Duties

If you desire a rewarding and challenging position in Human Resources where you can make a difference by using your experience and abilities, then this is the position for you. The California Governor’s Office of Emergency Services encourages you to apply as a candidate for our vacant Staff Services Manager I position in the Payroll & Benefits Division.

At Cal OES, you will experience a culture that surrounds itself with exceptional customer service, a supportive team, and a culture built on collaboration and focus on solutions that make a difference! This is an exceptional opportunity to join a growing Division, hybrid work remotely, and contribute to the mission of Cal OES in support of the people of California.

Job Summary:  

Under the general direction of the Pay & Benefit Services Division Chief, Staff Services Manager II, the Staff Services Manager I (SSM I) plans, organizes, and directs the human resources activities related to transactions for the entire department at Cal OES. The SSM I supervise staff performing Human Resources Transactions, including but not limited to, payroll processes, benefits administration, appointments, and appointment changes. The incumbent is expected to provide a high level of guidance and exceptional customer services on complex human resource related issues, and demonstrate the highest degree of skill, knowledge, and poise. Will serve as the department’s subject matter expert in interpreting and applying laws, rules, policies, and procedures as they relate to payroll, personnel, leave, benefit transactions and medical leaves.  

You will find additional information about the job in the .

Working Conditions

Conflict of Interest: This position is designated under the Conflict of Interest Code and is required to complete Form 700 within 30 days of appointment. Failure to comply with the Conflict of Interest Code requirements may void the appointment.

Telework: This position is eligible for a hybrid work schedule. Additional in office days may be required based on the business need.

Special Requirements

How to apply: Application Package Requirements

To have your application considered for this job opportunity:

• List the Job Code (JC) and Position Number for this position in the “EXAMINATION(S) OR JOB TITLE(S) FOR WHICH YOU ARE APPLYING” section on the State Application, STD. 678. 
• List your most current employment history first in the “EMPLOYMENT HISTORY” section on the STD. 678. 
• Provide the “From” and “To” dates with the month, day and year, the “Hours Per Week” that you worked and the Total Worked (Years/Months). You may include overtime hours.
• You must complete the “DUTIES PERFORMED” on the State Application (do not note “see attached resume” in this section). Failure to comply and your application is considered incomplete.
• SROA and Surplus are encouraged to apply and must submit a copy of their letter.
• If using education to qualify please submit a copy of your transcripts. If selected, official transcripts will be required. Foreign education must obtain and submit verification of United States course/degree equivalency. 
• Please note consideration shall be given to work experience gained in a part-time or full-time job, regardless of whether the job was a paid or a volunteer position or was within, or outside of, state service.

NOTE: Incomplete applications received may not be considered. Resumes are welcomed but do not take the place of the completed State Application STD 678. Applications received via fax or email will NOT be accepted. If you would like confirmation of receipt, please send certified mail.  

**A candidate pool may be established for subsequent vacancies.**

**All hires may be subject to a criminal background check.**

**We encourage applicants to apply electronically.**

Desirable Qualifications

In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate:

Our ideal candidate has a majority of the following experience and characteristics:

• Experience organizing and establishing workload priorities in a high volume, fast-paced environment.
• Experience assigning and tracking assignments through completion.
• Ability to research and provide recommendations to upper management on a variety Pay and Benefits topics.
• Attention to detail, organizational skills, and self-motivation.
• Knowledge of employment laws, rules and regulation; civil service laws, rules and regulation; as well as State and Departmental policies and procedures.
• Knowledge of the State Controllers (SCO) systems and processes.
• Ability to communicate professionally and effectively both verbally and writing.
• Ability to use good judgment and make sound decisions.
• Ability to research, analyze, evaluate information and take effective action.
• Ability to interpret and apply rules and regulations objectively and consistently.
• Outstanding time management and organizational skills.
• Commitment to the highest ethical standards of confidentiality.

Benefits

Benefit information can be found on the  website and the  website.

Cal OES employees are eligible for a number of benefits and working for us is a great opportunity to join a committed team. Benefits include but are not limited to the following:

• On-site Gym
• Free Parking
• Excellent CalPERS state pension plan
• 401(k) and 457(b) Plans
• Flexible Schedules
• Generous paid time off
• Health, dental & vision insurance for the employee or the employee's family
• Investment in careers development

Statement of Qualifications

All applicants must provide a Statement of Qualifications (SOQ) for the hiring manager’s review. Failure to include an SOQ may disqualify an applicant from consideration. A resume in lieu of the SOQ responses may disqualify an applicant from consideration. A standard or generic SOQ may disqualify an applicant from consideration. 

Please review the Duty Statement and the Desirable Qualifications for this position.

SOQ Format Instructions 

The SOQ should be no more than one page, single-spaced in 11-point Arial font and First and Last Name in the upper right corner.

PLEASE ANSWER THE FOLLOWING:

1. Please explain your Human Resources experience as it relates to Personnel Transactions.

2. Describe your knowledge or experience guiding a team of staff to a culture of high performance with meaningful deliverable outcomes and a strong focus on customer service.

Required Application Package Documents

The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job:

• Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position.
• Resume is required and must be included.
• Statement of Qualifications - Please refer to the Statement of Qualifications (SOQ) section at the bottom of this job bulletin for the filing instructions and the SOQ Question(s). Applications submitted without the SOQ may not be considered.

Job Tags

Permanent employment, Full time, Part time, Work experience placement, Remote job, Flexible hours,

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