Job Description

Description

Position at Apexon

About Apexon:

Apexon is a digital-first technology services firm specializing in accelerating business transformation and delivering human-centric digital experiences. We have been meeting customers wherever they are in the digital lifecycle and helping them outperform their competition through speed and innovation.

Apexon brings together distinct core competencies – in AI, analytics, app development, cloud, commerce, CX, data, DevOps, IoT, mobile, quality engineering and UX, and our deep expertise in BFSI, healthcare, and life sciences – to help businesses capitalize on the unlimited opportunities digital offers. Our reputation is built on a comprehensive suite of engineering services, a dedication to solving clients’ toughest technology problems, and a commitment to continuous improvement. 

Backed by Goldman Sachs Asset Management and Everstone Capital, Apexon now has a global presence of 15 offices (and 10 delivery centers) across four continents. 

We enable #HumanFirstDIGITAL

Role Description:

We are seeking Microsoft Dynamics Subject Matter Expert (SME) to lead the design, development, and implementation of Microsoft Dynamics 365 CRM. The SME will work closely with business and technical teams to ensure the CRM platform is aligned with the goals of the Department of Economic and Workforce Development.

You’ll be responsible for (Responsibilities):

•  
  • Serve as the SME for design, architecture, and implementation of MS Dynamics CRM
  • Define logical, technical, and physical architecture for the CRM solution
  • Build and support CRM features focused on business priorities
  • Administer and maintain Dynamics CRM, including customizations and configurations
  • Translate business requirements into technical documentation and solutions
  • Work with analysts, project managers, and technical staff to deliver solutions
  • Assist with data migration tasks into and from Microsoft Dynamics CRM
  • Build and present solution prototypes and demos
  • Integrate Dynamics CRM with third-party tools and systems
  • Provide technical support and training to end-users
  • Conduct quality assurance testing
  • Assist with CRM project planning, scheduling, and deployments

  Required Qualifications:

  • Bachelor’s degree in Computer Science, Engineering, Information Systems, or a related field
  • Minimum seven years of IT experience
  • At least three years of experience as a technical expert in an IT organization
  • Minimum three years of development experience in Microsoft Dynamics CRM
  • Proficiency in Microsoft Dynamics 365 CRM development and customization
  • Strong knowledge of JavaScript, C Sharp, Dot Net, and web services
  • Familiarity with Dynamics 365 APIs and SDKs
  • Solid understanding of CRM systems and data models
  • Experience with SQL and data migration techniques
  • Strong communication and teamwork skills
  • Excellent problem-solving abilities

  Preferred Qualifications:

  • Experience with full life cycle CRM implementations
  • Experience with CRM workflows and UI customization
  • Knowledge of Microsoft Power Platform, including Power BI, Power Automate, and Power Apps
  • Familiarity with Microsoft SharePoint

You’ll have (Qualification & Experience):

•  Bachelor's Degree in related field is required.  

Don’t worry if you don’t check all the boxes; we’d still love to hear from you. 

Our Commitment to Diversity & Inclusion:

Did you know that Apexon has been Certified™ by Great Place To Work®, the global authority on workplace culture, in each of the three regions in which it operates: USA (for the fourth time in 2023), India (seven consecutive certifications as of 2023), and the UK.

Apexon is committed to being an equal opportunity employer and promoting diversity in the workplace. We take affirmative action to ensure equal employment opportunity for all qualified individuals. Apexon strictly prohibits discrimination and harassment of any kind and provides equal employment opportunities to employees and applicants without regard to gender, race, color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, veteran status, or any other applicable characteristics protected by law. 

You can read about our Job Applicant Privacy policy here 

Our Perks and Benefits: 

Our benefits and rewards program has been thoughtfully designed to recognize your skills and contributions, elevate your learning/upskilling experience and provide care and support for you and your loved ones. 

As an Apexon Associate, you get continuous skill-based development, opportunities for career advancement, and access to comprehensive health and well-being benefits and assistance.

We also offer:

1. Health Insurance with Dental & Vision
2. 401K Plan
3. Life Insurance, STD & LTD
4. Paid Vacations & Holidays
5. Paid Parental Leave
6. FSA Dependent & Limited Purpose care
7. Learning & Development 

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