Position: Customer Success Specialist (CSS), Must be proficient in Mandarin and English Speaking , Writing and Reading skills
📍 Location: Georgetown, Penang (Onsite)
🕒 Working Hours: Monday to Sunday, 12:00 am – 11:00 am
(5 days per week, 8 working hours + 1 hour break)
💻 Job Type: Full-time (Rotational Shift)
💰 Salary: RM 3,000++ (Extra Allowances will be provided)
Overview:
The CSS is the main point of contact for customers using our client's food ordering app.
They handle customer inquiries, concerns, and provide information through inbound and
outbound phone calls.
Qualifications:
● Education: Bachelor's Degree, Diploma, or equivalent in any field.
● Work Experience: At least 6 months in customer support; call center experience
is advantageous but not mandatory. Fresh graduates can apply.
● Language: B2 level proficiency in English.
● Interpersonal Skills: Customer service-oriented, active listening, and ability to
handle inquiries professionally.
Technical Skills:
● Typing speed of at least 40wpm with 90% accuracy.
● Computer literate with proficiency in Microsoft Windows and Office.
Responsibilities:
● Assist customers in placing online orders.
● Provide support through phone calls.
● Process payments securely.
● Proactively support customers and maintain brand reputation.
● Identify and escalate priority issues.
● Collaborate with the team to improve customer support.
● Maintain and improve service quality
:1. Handle basic documents and transactional content2. Responsible for docking logistics services, supplier customer service services, tracking pickup and cargo inquiries and other issues.3. Responsible for customer questions, actively answer and track for customers....
...Urgent Care Nurse Practitioner or Physician Assistant (FNP or PA) Full-Time and Part - Time Annual Bonus! Competitive Pay! Peachtree Immediate Care is a leading urgent care operator in the state of Georgia. We are proud to be a part of the prestigious Emory Healthcare...
Overview: Restaurant Supervisor It is the responsibility of the Restaurant Supervisor to manage operation in an efficient and professional manner to ensure quality service to guests. Responsibilities: Exhibit conduct in accordance with all Gaming Commission Regulations...
...UHW WestUnited Healthcare Workers WestRegional Political OrganizerBased in Los Angeles, CAPosition: Regional Political... ...motivated, great attitude and strong team player;~Strong sense of professionalism and integrity;~Proven ability to work with diverse group of...
...Posting Start DateMay-19-2025 Division InformationSpectrum Brands global enabling functions, including Finance, Legal, IT,... ...and guidance to HRBPs regarding incentives and compensation.~Work closely with HRBPs and the HRIS/Payroll teams to maintain current...